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Privacy Policy

Your Privacy Matters to Us

Last updated: June 6, 2025

Our Commitment to Your Privacy

At Ayzo Cosmetics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make purchases from our store located in Rawalpindi, Pakistan.

Information We Collect

Personal Information

  • • Full name and contact details
  • • Shipping and billing addresses
  • • Phone number and email address
  • • Account credentials in encrypted form and preferences

Transaction Information

  • • Order history and purchase details
  • • Payment method information
  • • Delivery preferences and instructions
  • • Return and exchange requests
  • • Customer service interactions

How We Use Your Information

Order Processing & Delivery

  • • Process and fulfill your orders
  • • Arrange delivery within Pakistan
  • • Send order confirmations and updates
  • • Handle returns and exchanges

Customer Service

  • • Respond to your inquiries and requests
  • • Provide technical support
  • • Resolve disputes and issues

Marketing & Communication

  • • Send promotional offers and updates
  • • Inform about new collections
  • • Share fashion trends and styling tips
  • • Seasonal sale notifications

Legal Compliance

  • • Comply with Pakistani laws and regulations
  • • Maintain transaction records as required
  • • Prevent fraud and unauthorized activities

Data Protection & Security

Secure Storage

Your data is stored securely using industry-standard encryption and security protocols.

Limited Access

Only authorized personnel have access to your personal information on a need-to-know basis.

Your Rights

You have the right to access, update, or delete your personal information at any time.

Pakistan-Specific Provisions

Local Data Storage

In compliance with Pakistani data protection regulations, customer data is primarily stored within Pakistan or with trusted international partners who meet our security standards.

Payment Security

We work with licensed Pakistani payment processors and comply with State Bank of Pakistan regulations for secure online transactions.

Delivery Information

For deliveries within Pakistan, we may share necessary information with our trusted courier partners to ensure successful delivery to your location.

CNIC Collection

CNIC numbers may be collected for high-value orders or express delivery services as required by Pakistani regulations.

Cookies and Website Data

Our website uses cookies to enhance your browsing experience and provide personalized services. We use:

Essential Cookies

Required for website functionality, shopping cart, and secure checkout.

Analytics Cookies

Help us understand how customers use our website to improve our services.

Marketing Cookies

Enable personalized product recommendations and targeted offers.

Preference Cookies

Remember your language, currency, and other website preferences.

Third-Party Services

Payment Processors

We partner with secure payment gateways including JazzCash, EasyPaisa, and major credit card processors licensed in Pakistan. Your payment information is processed securely and not stored on our servers.

Delivery Partners

We work with reputable courier services within Pakistan. Necessary delivery information is shared to ensure successful order fulfillment.

Marketing Platforms

With your consent, we may use email marketing services and social media platforms to send promotional content and updates about our latest collections.

Your Privacy Rights

Access and Update

  • • View your personal information
  • • Update your account details
  • • Modify your preferences
  • • Download your data

Control and Delete

  • • Unsubscribe from marketing emails
  • • Delete your account
  • • Restrict data processing
  • • Object to certain data uses

Privacy Questions or Concerns?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Email

privacy@ayzoc.com

Phone

+92 335 1936028

Business Hours: Monday - Saturday, 10:00 AM - 8:00 PM (PKT)

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email or through a prominent notice on our website. The updated policy will be effective from the date of publication.

Your trust is our priority